Quickly find and fix laptop, Wi-Fi, routing, SASE, SaaS, ISP or other incidents impacting your workforce’s productivity
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Monitoring and troubleshooting coverage from workforce devices to their apps to their connecting Internet Stacks
Your workforce's productivity depends on their devices, the apps they use, and the Internet Stacks connecting them - which change with their work location. Thus, monitoring these stacks is essential to sustain that productivity and minify costly disruptions. This involves monitoring device metrics such as disk usage or CPU utilization, assessing WiFi conditions like signal strength or quality, and capturing real user application interaction like performance or error counts.
Combined proactive and real user monitoring from employee devices
Execute on-demand, or scheduled, proactive ping, traceroute, http, and other checks from employee devices. Integrate this data with device – and real user interaction – metrics to achieve comprehensive workforce experience monitoring.
Reusable, customizable XaaS monitoring templates
SaaS monitoring templates are provided out of the box to easily simplify workforce journey monitoring across multiple applications.
Experience scores with AI-powered simplicity
Obtain immediate understanding of overall health through total experience scores. Delve deeper into specifics such as device, network, or application when required.
Maximize your SaaS investments
Dive into the future of SaaS application monitoring with Catchpoint and discover how to ensure seamless availability and performance for your hybrid workforce.
UCaaS Monitoring for Teams and Zoom
Monitor critical collaboration tools - like Microsoft Teams or Zoom - from wherever your workforce is in the world to provide the best possible experiences and reduce friction.
Dynamic labels and groups
Classify groups of devices into purposeful collections such as ‘Corporate’ or ‘Remote’ to efficiently and effectively triage incidents.
Critical events and issues automatically surfaced
AI-powered smartboards minify investigative incident work. Or get instantly alerted via notifications, REST, or webhook to ServiceNow or other ITSM platforms.
